CONSULTATIONS

How our consultations work

Consultations for any services will take place via phone call. If you are unable to take a phone call this will be a hinderance to you receiving the best possible service as communication via email can be very time consuming and elongated having to wait for responses.

When a date and time has been scheduled for a service it is vital you are available for it. Failure to do so if you have purchased a service will mean you may end up receiving a finished piece that does not align with your vision which we will not be liable for if we have attempted contact and not received response.

We will work based on the information you have provided us with and the service/package (s) you have purchased. You will receive those by the deadlines we have stated. On your part we expect you to be present for scheduled calls/meetings, provide as much information as possible and make payments on time. Failure to do so may result in missing content or content that does not align with your full vision. In these instances you will not be eligible for any refund as this is not a mistake on our part. 

What you need ready for a consultation 

Be available for the call time

Have an idea of what you are looking for 

Funds prepared for your assumed purchase 

 

  

What you will get from a consultation 

You will get guidance on which service/package (s) are best for your needs

An explanation of what you will receive for the end product 

A walk through of how the process will go

A brain storm/consolidation of your ideas and our creative input 

Service 

 

 

On going support/service

On call/email support/contact where necessary

Updates on your purchase of service

Start your service now & purchase by filling in our ‘Consultation Request Form’.